FREE SHIPPING ON ORDERS OVER $150

Easy Returns

 
We want you to love your purchase!
If you receive an item that is incorrect sizing or that your not completely happy with, we will happily allow an exchange and/or replace with a store credit note. This is available on full priced items only.
 
Procedure for exchange
Merchandise must meet the below requirements;
  • Must be unworn
  • No alterations
  • Not washed
  • No odors or stains
  • Original tags must be attached
  • Proof of purchase including receipt included with return

1. Email our boutique at info@dearharlo.com.au to inform them of your intent to return

2. Complete the return slip enclosed with your order 

3. Post your item to our store 

Australian Returns
Returns must be received within 10 days from date of purchase. 
International Returns
Returns must be received within 15 days from date or purchase.
 
All returns are to be mailed to
Dear Harlo - Returns
Shop 5/244 Princes Highway
Corrimal NSW 2518
Australia
 
Once we receive your returned item we will contact you within 24hours with exchange or credit note details.
 
Terms + Conditions 
With the interest of hygiene we do not accept returns on swimwear, intimates or accessories/jewellery.
Our exchange policy only applies to full priced merchandise & not reduced/sale or clearance. 
All returns and postage fees are at customers expense. 
We can not take responsibility for any damage that may occur to your item during the postal process. All items are carefully checked by our staff before leaving our store to ensure they are in immaculate condition/quality. 
 

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